One of the most challenging aspects of leading a remote team is navigating through conflict, disagreement and difficult situations. In this article, Pilar shares a recent experience highlighting the importance of working on our team relationships at all times, not just when things go wrong.
Remote working, flexible working - does it mean you should be able to do any work, anywhere? In the interests of research Maya nobly tested this theory, to near-destruction:
When we think of how remote team’s communicate, we still imagine long written threads and multiple messages going backwards and forwards. It doesn’t have to be this way.
Here’s a thought experiment: “If you were to leave your team now, what would you say at your exit interview?” Has looking back in this imaginary scenario brought any different insights about how your team works? Or crystallised what’s important to you? In this blog post, Pilar suggests how to turn the concept of an exit interview into a team review meeting, to generate new insights into how we work.
You might be sick of all the anxious re-opt-in emails, and think that GDPR doesn’t apply to you - but whether you’re a small business owner, a marketing professional, or simply deal with personal information of customers/enquirers in your everyday work, then the enforcement of the General Data Protection Regulation affects you. Maya discusses some of the implications to consider, in today’s distributed workplace.
Remote working, flexible working, agile working, smart working… So many buzzwords, for the same thing: more and more of us are now being enabled or even encouraged to work somewhere other than the traditional centralised office.
One of the advantages of working in a remote team is that we can often make decisions together asynchronously. But sometimes, a meeting is the best way of deciding as a team. In this post, Pilar gives you some guidance on deciding whether you need to call a meeting with your team.
In this blog post, Maya Middlemiss shares her own experience of upgrading her remote communication tools, as technology evolved. Paying careful attention to the team’s needs and designing a plan to introduce the new tools was vital to the successful transition to the new tech. Throughout this post, and especially if you’re mainly using email for internal communications, we invite you to ask yourself, “Is it time to upgrade the way we communicate with remote colleagues?”
Can any of the management behaviours that create psychological safety in meetings be transferred to the online space? Of course they can! In this extensive blog post, Pilar shares a chapter from "Online Meetings that Rock" to help you create trust in your team.
In the second article exploring what the design of the digital workspace can borrow from office design, we look at designing for serendipity.
As we learn more about what helps people to be productive at work and the kind of environments that enable collaboration, companies are investing heavily in the design of their physical workspaces. However, little thoughts is being given to the design of digital workspaces. There is much we can adapt from how offices are designed to help us create digital environments that promote a sense of belonging in the online space. This is the first of two articles addressing this crossover.
In this article, Maya Middlemiss talks about how our work location affects our wellbeing.
In this blog post, Pilar and Maya recommend some of the business books they've enjoyed most this year. This is a selection of the book recommendations included in our newsletter.
In this article, Maya Middlemiss reminds us that people on remote teams also get sick, but that sick-leave might be more difficult to take.
While we often talk about making our work visible, building trust and being great leaders to our remote teams, we rarely discuss the security issues surrounding our flexible set up. In this article, Maya Middlemiss gives you a little bit of friendly guidance of how to start the conversation with your team members and organisation.
Be honest: how often do you find the time to give and receive feedback in your team? In remote teams, it's very easy to avoid these kind of conversations, when they are some of the most valuable input we can receive from our team members. This article recommends a few ways in which you can embed feedback systems into your team's communications.
In this article, we cover a simple way of learning together as a remote team, through informal sessions where individuals share their learning.
What can managers of remote teams do to discourage team members from playing the "presenteeism" game? We have a few suggestions.
The communication-tool landscape is evolving every day. If you understand how each tool contributes to your team's work, it will be easier to replace it when you need an upgrade or when you decide to swap it a new one in the market.
Some people don't like to brag about their achievements. Some managers don't want to disturb their team members and so, they rarely check in. This results in missed opportunities for recognition and development.